Is it mandatory or voluntary to pay service charge? | The Self Story


Is it mandatory or voluntary to pay service charge? | The Self Story

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1. Before ordering food check whether service charges are mentioned in the menu or not. Check how much percentage of service charge you have to pay. If it is not appropriate then ask the restaurant about this.
2. If the restaurant is charging a service charge without your consent or prior information is given to you, refuse to pay or file a complaint against that restaurant in the consumer forum having jurisdiction.
3. If you found any unfair trade practice approach to the consumer forum.
4. For any help regarding this contact National Consumer Helpline – 1800-11-4000.





 

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